ENDOCRINE CARE MEMBERSHIPS AND SERVICES
specialized endocrine care, personalized for life
Discover the exceptional level of personalized endocrine care made possible through our specialized concierge program. As a member, you'll develop a close and connected relationship with Dr. Jyothi Joseph-Hayes, MD—a partnership that grows stronger over time. Our membership programs are thoughtfully designed to provide comprehensive endocrine care, ensuring you receive superior and specialized attention tailored to your unique health needs.
With our 24/7 care model, you can take comfort in knowing that your dedicated endocrine care team is always there for you, ready to provide support and expertise whenever you need it.
Concierge Medicine of Cincinnati offers membership-based endocrinology and bone health care that provides exceptional, evidence-based healthcare for individuals managing diabetes and other endocrine conditions. Dr. Joseph-Hayes maintains a smaller patient panel, allowing her to dedicate the time and attention necessary to deliver the highest-quality specialized care.
Our mission is to be your comprehensive endocrine care home, available whenever you need us – whether you're adjusting medications, have questions about your insulin pump or CGM, need a second opinion, or require assistance coordinating care with other providers. We provide unparalleled access to your endocrinologist, ensuring you always have a trusted healthcare partner.
Our endocrinology program is uniquely designed to address the complex needs of patients with various endocrine and bone health conditions. Dr. Joseph-Hayes brings extensive expertise in diabetes management, thyroid disorders, adrenal conditions, and hormonal imbalances, giving you confidence that you are in the best hands.
Located conveniently in our Kenwood location, we are committed to being your trusted endocrine care partner, ensuring you receive the personalized, high-quality care you deserve. Below are our flexible care options designed to match your specific needs:
MEMBERSHIP OPTIONS
Option 1: Comprehensive Endocrine Care Membership
Transform your diabetes and endocrine health management with our premium membership program. Designed for patients managing diabetes or multiple endocrine conditions, this service delivers personalized care on your terms.
Experience healthcare without barriers through 24/7 provider access, flexible scheduling options, and priority appointments. Enjoy thorough, unrushed visits available both in-person and virtually. Our comprehensive service includes ongoing prescription management, insulin pump support, and CGM monitoring – all without requiring referrals.
Note: We require you to have a separately established Primary Care Provider.
KEY BENEFITS
priority appointments & scheduling
extended appointments
24/7 cell & email access to your provider
no referrals needed
virtual visits when medically appropriate
prescriptions between appointments
insulin pump download & interpretation
CGM download and interpretation
THE INVESTMENT
Annual Cost: $2,750/year - with limited number of $2,250/year Founding Memberships available
- The initial membership commitment is for 1 year. You may cancel after six months with 30 days' notice and receive a refund if requested for unused months.
Option 2: Basic Endocrine Care Membership
Designed for individuals managing a single endocrine condition (excluding diabetes), our Basic membership delivers focused, accessible care when needed. Experience healthcare without barriers through priority scheduling, extended consultations, and direct provider access—no referral required.
Stay connected with 24/7 phone and email support, virtual visit options, and seamless prescription management between appointments. This membership offers the perfect balance of comprehensive care and convenience for your specific endocrine needs.
Note: We require you to have a separately established Primary Care Provider.
KEY BENEFITS
priority appointments & scheduling
extended appointments
24/7 cell & email access to your provider
no referrals needed
virtual visits when medically appropriate
prescriptions between appointments
THE INVESTMENT
Annual Cost: $1,750/year with limited number of $1,250/year Founding Memberships available
- The initial membership commitment is for 1 year. You may cancel after six months with 30 days' notice and receive a refund if requested for unused months.
* Laboratory testing, imaging, specialist referrals, and hospital services billed to your insurance.
INDIVIDUAL ENDOCRINE CONSULTS
Option 3: Endocrine Consultation
Start your endocrine care journey with a comprehensive 60-minute consultation, available in person or via Telehealth. This service requires that you maintain an established relationship with a Primary Care Physician. Your thorough evaluation includes a detailed review of your medical records, a complete physical examination, and an assessment of current symptoms. If needed, we'll coordinate necessary laboratory tests, imaging, and technology downloads for insulin pumps or CGMs. Your consultation includes a follow-up phone call within 30 days to discuss results and create your care plan.
Choose to pair your consultation with one follow-up visit for annual or bi-annual care needs, or explore our membership options—your consultation fee will be credited toward membership if you decide to join. This flexible approach lets you experience our care model while keeping your options open for future treatment.
what’s included:
Obtaining and reviewing necessary outside records
A scheduled visit of at least 60-minutes (in-person or Telehealth)
A detailed review of your medical history, outside records, imaging, current concerns and symptoms, and a physical exam
Necessary laboratory and imaging tests will be ordered at this visit
CGM/pump download during your visit, if needed
A 15-minute follow-up phone call within 30 days to review the results of testing ordered at the visit and confirm the next steps. Any further in-person visits will require membership or fee-for-service.
what’s NOT included:
The charge for your visit does NOT include the following unless the patient decides to schedule a follow-up or enroll in a membership plan:
Prescriptions for new medications unless a follow-up appointment is planned. Medication changes may be recommended during the consultation.
Access to Dr. Joseph-Hayes and the team via text/email or patient portal
Additional phone conversations with Dr. Joseph-Hayes aside from the included 15-minute follow-up call
Additional CGM/Pump download after visit ($50 additional cost if requested)
CGM placement or training ($100 additional cost if requested)
THE INVESTMENT
Consultation Visit Cost: $450
* Laboratory testing, imaging, specialist referrals, and hospital services billed to your insurance.
Option 4: Endocrine Follow-Up Visit
Ideal for non-diabetic patients with stable endocrine conditions, our follow-up service offers focused care through one to two annual visits. We'll review your test results during these scheduled appointments and adjust treatments as needed. This streamlined option includes diagnostic test ordering and evaluation but only includes between-visit communications or new prescriptions if a follow-up is scheduled.
For patients requiring more frequent care, we offer an easy transition to our membership programs. Perfect for those who need expert periodic monitoring while continuing routine care with their primary physician.
what’s included:
Necessary laboratory and imaging tests will be ordered prior to this visit and will be discussed at the appointment and confirm the next steps.
If more than two visits per year are needed, patient will need to convert to a membership plan.
what’s NOT included:
Any needed prescriptions are not prescribed unless the patient has committed to a follow-up either by enrolling in a membership model or a once-per-year a la carte appointment is scheduled.
Access to Dr. Joseph-Hayes and the team via text/email or patient portal.
THE INVESTMENT
Follow-Up Visit Cost: $300
* Laboratory testing, imaging, specialist referrals, and hospital services billed to your insurance.
the CMoC Advantage
CMoC is a fully independent, private medical group that is not owned by a health system, venture capital, or private equity group. This allows us to remain "hospital system agnostic" and refer patients to the most appropriate specialists and providers.
Our physicians are highly experienced, having practiced in Cincinnati for decades. They are well-connected to specialists across the city, ensuring you receive the best possible care.
Our practice model prioritizes customer service. In-office staff answer calls and coordinate care in ways traditional practices cannot.
We encourage our providers to attend at least two professional meetings per year to help them stay current with the latest medical advancements.
Our model allows CMoC to remain at the forefront of medical care, quickly adopting new technologies, services, and diagnostics to ensure patients receive the most up-to-date, high-quality, evidence-based care.
membership essentials
Our all-inclusive Concierge Internal Medicine Membership operates outside of insurance and Medicare, allowing for complete price transparency. You will never receive a bill from us for your in-office care.
Our endocrinology services are offered in our Kenwood location.
As a member, you enjoy the convenience of direct, 24/7 access to your physician via cell phone or text for any urgent health needs.
Same-day or next-day appointments are guaranteed for urgent health issues.
Rest assured, referrals to specialists, emergency room visits, and hospitalizations are billed to your insurance, ensuring you have comprehensive coverage.
Labs and imaging services are billed to insurance.
Vaccines are available in our offices and are billed to insurance through Vaxcare.
We use Athena Electronic Health Record, which provides patients access to their health information through the Athena patient portal.
Take the First Step to Exceptional Care.
Discover the Concierge Medicine difference for yourself! Schedule a virtual meet and greet with one of our friendly membership consultants today to learn more about how our personalized, attentive care can help you achieve optimal health and wellness.
Take the first step towards a more comprehensive, convenient, and compassionate healthcare experience tailored to your unique needs.